Commercial Mobility Services Specialist

Hirdetés azonosító: 3843

In this role you will actively manage the allocated portfolio of Mobility Services Partners operating at Budapest Airport through their contract lifecycles to maximize profits generated and customer satisfaction. You will also be responsible for organizing the necessary changes in traffic and passenger information signage.

Your responsibilities will be:

• Managing concessionaires in your portfolio to increase the results and improve the quality of the business.
• Acting as the operational single point of contact for concessionaires.
• Taking an active role in the improvement of the service quality that concessionaires offer to passengers.
• Overseeing the payment behavior of concessionaires.
• Managing commercial parking requests (for instance for events, conferences).
• Participating in projects regarding Commercial Mobility products and services.
• Ensuring the accuracy of the road markings, traffic signage and passenger information signage.
• Managing the e-mobility service provider account.
• Coordinating the Mobility Content Management.
• Preparing presentations and regular/ad-hoc reports for the management and other departments upon requests.
• Proposing responses to complaints raised by individuals through the BUD established channels regarding Commercial Mobility products and services.

We would love to hear from you if you have:

• A college/university degree
• High Proficiency in English and Hungarian
• At least 2 years’ experience in client support and administration
• User level PC skills (particularly important word, Excel, Power Point)
• Outstanding level organization skills
• Great attention to detail
• Strategic thinking, business focused personality
• The ability to work independently
• Extrovert personal style with good communication skills and good of ability of maintaining positive working relationships with all stakeholders

This is what awaits you at BUD:

• Bonus system, travel to work allowance
• Private health care package
• Private life and accident insurance
• International working environment
• Christmas bonus, free parking, employee discounts in various shops
• Various company events (e.g. Christmas party, Santa Claus party, Runway Run and other sport events, etc.)
• We care about the health of our employees: we support their well-being with free health screenings, mental health counselling and other activities